Service Standards

The Ruby Marketers pledge the following in the delivery of their services:

  • A full money back guarantee if you are not completely satisfied with aspects of the service that show we have not delivered against what was agreed in our proposal.  You need to notify us within 60 days of delivery of the service.  We do ask you to notify us in writing (email is ok) and give us the opportunity to rectify any notified problems.
  • Start and finish dates where given to the works proposed will be adhered to or suitable notice given if a delay or additional work is expected.
  • We pledge to ensure as far as is reasonably practicable that advice and recommendations about services are relevant to the particular circumstances of the client and that the client can confidently use all tools and systems.